FUJITSU NB 還原光碟更新!!

今天起床,收到了FUJITSU客服的來信!!內容如下:

請問有人一樣嗎??

再著....怎麼索取啊??謝謝!!



Subject : Recovery DVD Replacement Exercise



Dear Value Customers,

It was recently discovered that the Windows Vista® Recovery Software CD bundled together with some Fujitsu Notebooks bearing serial number [C070503928 to C071017662] does not operate entirely as indicated in its on-screen “Instructions for use”. While the instructions state that only the data on the C drive will be deleted and that the D drive will be unaffected, it will in fact erase all data on the hard disk (including that on both the C and D drives).

Please refer to the following list for affected Fujitsu Notebooks.

Series Name
Model Names

LifeBook A Series
A6030, A3130, A6110

LifeBook B Series
B6220

LifeBook E Series
E8310, E8410

LifeBook N Series
N6460

LifeBook P Series
P7230 (3.5G), P7230,

LifeBook S Series
S6410, S6410 (3.5G), S6510, S6510 (3.5G), S7211, S7210

LifeBook T Series
T2010, T4220

LifeBook V Series
V1010

LifeBook U Series
U1010, U1010 (3.5G)

ESPRIMO
D5210

Stylistic
ST5111, ST5112




Please refer to the following list for affected Windows Vista® Recovery Software CDs.

CD/ DVD Part No.
Language
Recovery DVD

HCRCD0231-01
ENG
Windows Vista® Home Basic Recovery

HCRCD0232-01
TCH
Windows Vista® Home Basic Recovery

HCRCD0233-01
THK
Windows Vista® Home Basic Recovery

HCRCD0234-01
SCH
Windows Vista® Home Basic Recovery

HCRCD0235-01
ENG
Windows Vista® Home Premium Recovery

HCRCD0236-01
TCH
Windows Vista® Home Premium Recovery

HCRCD0237-01
THK
Windows Vista® Home Premium Recovery

HCRCD0238-01
SCH
Windows Vista® Home Premium Recovery

HCRCD0239-01
ENG
Windows Vista® Business Recovery

HCRCD0240-01
TCH
Windows Vista® Business Recovery

HCRCD0241-01
THK
Windows Vista® Business Recovery

HCRCD0242-01
SCH
Windows Vista® Business Recovery

HCRCD0269-01
THK
Windows Vista® Home Premium Recovery

HCRCD0270-01
SCH
Windows Vista® Home Premium Recovery

HCRCD0271-01
ENG
Windows Vista® Ultimate Recovery


Customers should contact the below Authorized Service Providers to obtain a free properly functioning replacement of their Recovery and Utility software CDs:



Country
Contact

Australia
1300 799 833

China
800 8208387

Hong Kong
(852) 2881 6656

New Zealand
0800 288 283

Singapore
(65) 62720088

Taiwan
800 688028

Others (India, Indonesia, Malaysia, Philippines, Thailand, Cambodia and Vietnam)
Please write in to

[email protected]. We will need you to provide us with the Serial No. of your LifeBook, Model, Date of Purchase and the Country of Purchase.




The new free replacement Recovery and Utility software CD you receive will only erase data on the C drive, as indicated in its on-screen “Instructions for use” during the recovery process, and will leave the D drive unaffected.

We therefore strongly recommend that you should use the replacement Recovery and Utility software CD instead of the Recovery and Utility software CD originally provided. If, however, you still choose to do so then you should first back up all of your data on both the C and D drives before performing recovery in order to avoid any important data losses. Please note that if, despite this warning, you choose to operate the original Recovery and Utility software CD provided then Fujitsu will not be responsible for any loss of data (or any connected loss or damage) suffered by you or any third party whatsoever.

For more information, please contact the Fujitsu Consumer Hotline at (65) 6395 6666 or at http://hk.fujitsu.com/pc/contact.



Fujitsu PC Asia Pacific Pte Ltd

Customer Services

















系统恢复光盘更换计划



尊敬的用户：

您好！

首先非常感谢您富士通个人电脑的长期支持！

最近发现部分富士通笔记本电脑（机器序列号为C070503928至C071017662）随机附送的Windows Vista®恢复光盘不能完全按照屏幕所显示的操作指示正确执行；在执行系统恢复时，操作指示显示只会删除C盘数据和资料；但在实际进行系统恢复操作时会删除硬盘上的所有数据（包括硬盘的C盘和D盘）。

请参照以下可能受影响的富士通笔记本系列和型号：

系列
机器型号

LifeBook A 系列
A6030, A3130, A6110

LifeBook B 系列
B6220

LifeBook E系列
E8310, E8410

LifeBook N 系列
N6460

LifeBook P 系列
P7230 (3.5G), P7230,

LifeBook S系列
S6410, S6410 (3.5G), S6510, S6510 (3.5G), S7211, S7210

LifeBook T 系列
T2010, T4220

LifeBook V 系列
V1010

LifeBook U 系列
U1010, U1010 (3.5G)

ESPRIMO
D5210

Stylistic
ST5111, ST5112


请参照以下可能受影响的Windows Vista®系列恢复光盘的批号（以下为在整个亚太区受影响的批号清单）：

恢复光盘批号
语言
Windows Vista® 操作系统版本

HCRCD0231-01
英文版
Windows Vista® Home Basic Recovery

HCRCD0232-01
繁体中文版
Windows Vista® Home Basic Recovery

HCRCD0233-01
繁体中文版（香港）
Windows Vista® Home Basic Recovery

HCRCD0234-01
简体中文版
Windows Vista® Home Basic Recovery

HCRCD0235-01
英文版
Windows Vista® Home Premium Recovery

HCRCD0236-01
繁体中文版
Windows Vista® Home Premium Recovery

HCRCD0237-01
繁体中文版（香港）
Windows Vista® Home Premium Recovery

HCRCD0238-01
简体中文版
Windows Vista® Home Premium Recovery

HCRCD0239-01
英文版
Windows Vista® Business Recovery

HCRCD0240-01
繁体中文版
Windows Vista® Business Recovery

HCRCD0241-01
繁体中文版（香港）
Windows Vista® Business Recovery

HCRCD0242-01
简体中文版
Windows Vista® Business Recovery

HCRCD0269-01
繁体中文版（香港）
Windows Vista® Home Premium Recovery

HCRCD0270-01
简体中文版
Windows Vista® Home Premium Recovery

HCRCD0271-01
英文版
Windows Vista® Ultimate Recovery


用户可以通过以下联络方式，申请免费更换您的系统恢复光盘：

富士通客户服务热线：800-820-8387

使用更换后的系统恢复光盘，用户在进行操作系统恢复时，将按照屏幕显示的操作指示进行正确操作，只会删除C盘的数据，D盘的数据将被保留。

在此，我们强烈建议您使用更换后的系统恢复光盘进行系统恢复。如果您继续使用随机附送的Windows Vista®恢复光盘进行系统恢复，为了避免您的数据丢失，我们强烈建议您务必在系统恢复之前对您硬盘上的数据进行备份。同样，尽管有此通知，因您在使用随机附送的Windows Vista®恢复光盘进行系统恢复时造成的数据丢失，富士通将不承担由此造成的您个人以及第三方的任何损失和责任。

如您有任何疑问，您可以直接联络上述联络中心，您还可以通过以下网址联络我们：http://hk.fujitsu.com/pc/contact.



再次感谢您的配合与支持！



富士通个人电脑客户服务部