四代 Google TV 無法設定 奇美電視 Chimei TV 問題 請大家集氣反應到google home app feedback

  這個問題困擾了很久,每隔一段在網上找解答總是沒結果,本來以為google 過一陣子會加入,但購買了超過半年,始終沒辦法在選單上找到chimei 電視,前幾天實在忍不住,去google store 的chromecast 客服問了這個問題,客服一開始說這個窗口只能處理在google store購買的訂單問題,但後來還是幫我轉接了 chromecast team 的PM,他強烈告訴我反映chromecast問題的窗口,應該要使用google home 的feedback
四代 Google TV 無法設定 奇美電視 Chimei TV 問題 請大家集氣反應到google home app feedback

https://support.google.com/chromecast/answer/6189374

  並且他又說如果你身邊有相同問題困擾的人,請他們每個人都務必透過google home 的feedback回饋這個窗口反映不支援chimei TV遙控器的問題,而且重點是google每次的更新,是根據feedback發生同樣問題人數的多寡來決定要不要更新此問題,所以如果家裡有奇美CHIMEI 電視的朋友們,請一起來努力反映問題吧,把人數衝高,這樣才有更多機會讓google tv 更新支援chimei,我相信在台灣奇美應該有不小的市佔,而且電視好好沒壞的,買個google tv 就變身智慧電視,吸引力很大,加上台灣近日又開始上市預購了,相信購入的人也會增加,如果家裡是奇美也打算購入的朋友,麻煩都透過google home app幫忙反應chimei tv 遙控器的支援,謝謝各位了。
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9:19:38 PM Billy: If you know anyone that has a Google Home app please advise them to do the same. Google usually bases their next update on the number of people who request the same feature.
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feedback 回饋可以這樣寫:(也可複製貼上)
請在新增電視的遙控器選單上支援CHIMEI TV



客服對話節錄:
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9:08:47 PM Billy: Hi Wenjie, thanks for contacting Google. My name is Billy from the Chromecast team.
Let me review your conversation with Amy.

9:09:07 PM WenJie Chen: OK
9:11:05 PM Billy: Looks like you are requesting the Chimei TV to be listed as a Chromecast Enabled app, is that right?
9:11:28 PM WenJie Chen: Yes, it's correct.
9:12:10 PM Billy: I will be doing that request for you and I recommend to send us an official feedback through the Google Home app.
9:12:30 PM Billy: Here is the step on how you can send a feedback.
9:12:31 PM Billy: https://support.google.com/chromecast/answer/6292231?hl=en
9:13:21 PM Billy: I also highly recommend to ask your friends to do the same. The more people who request the better chances we have on making it happen.
9:14:08 PM Billy: For now, you may want to check the list of our official partner apps. There are thousands to chose from. Here take a look.
9:14:08 PM Billy: https://www.google.com/intl/en_us/chromecast/built-in/apps/
9:14:09 PM WenJie Chen: OK, now I know the correct feedback window.
9:16:33 PM Billy: Great, I will do the same using my own personal Chromecast. I hope we can have this app on the future.
9:17:41 PM WenJie Chen: Should I send this issue on Google home again?
9:18:11 PM Billy: Please send your feedback through the Google Home app.
9:18:36 PM WenJie Chen: OK, I'll do it later
9:19:38 PM Billy: If you know anyone that has a Google Home app please advise them to do the same. Google usually bases their next update on the number of people who request the same feature.
9:20:59 PM WenJie Chen: OK
9:22:03 PM Billy: I hope I was able to help you with your query. Do you have additional questions regarding your Chromecast device?
9:23:25 PM WenJie Chen: not anymore
9:25:03 PM Billy: I've sent you an email with instructions on how to send a feedback for your Chromecast.
9:25:39 PM WenJie Chen: OK I'll check it later
9:25:55 PM Billy: Awesome! I think we're all set.
9:25:57 PM Billy: I will go ahead and disconnect now.
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天才鼠 wrote:
這個問題困擾了很久,...(恕刪)


問題四分五裂零零星星,看了好幾次才看懂(應該吧?)
我看整篇問題點是不是:
「四代Chromecast的遙控器紅外線直接控制,至今沒有內建支援CHIMEI電視的紅外線頻率」
是這樣嗎?

但是我看樓主的對話卻是結論在:
「requesting the Chimei TV to be listed as a Chromecast Enabled app」

我覺得好像不是同一件事...?
簡潔是智慧的靈魂。
blueridge wrote:
問題四分五裂零零星星(恕刪)

他們PM當下可能沒有看得很懂,你可再看前面,原本有前一位AMY,已經跟他說是遙控器的設定問題,我沒PO出來,因為太長了
重點是反應人數要多,其他都是參考
天才鼠 wrote:
  這個問題困擾了很...(恕刪)


電視品牌設定選 Polyvision 試試,這好像是奇美的副牌。
limiyo wrote:
電視品牌設定選 Polyvision...(恕刪)


謝謝,這個有試過了,無法正常控制。
Notatall
我的奇美電視也遇到同樣問題,
請問你的問題有解決了嗎?
這個問題也困擾我許久,當然用HDMI CEC 也可以,但偶爾還是會遇到開啟失敗的情況,後來成功試到 COOCAA 這個電視品牌,可以成功開關機奇美電視(我的是R300),給需要的人參考。
我有試到Curtis Mathes可以支援
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