wm01 wrote:
感謝我是雲先進的回應...(恕刪)
BENQ V2400 有類似的問題 只是V2400 是在HDMI 下進入睡眠後可能無法開起
也許大大的問題沒有很多人遇到所以3星不想勞師動眾改FIRMWARE 大大也可以說3星不重視這市場
其實這類問題更新firmware 都可以解決I(也就是說出廠的firmware就有問題) 丟給維護站做更新 3分鐘的事
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我是雲 wrote:
BENQ V2400...(恕刪)
感謝我是雲先進的解說, 讓在下跟多數非專業的消費者得到寶貴的知識,感謝！
我在第一次電話詢問三星台北服務站工程師時,工程師並沒有說可以經由韌體方式改善,所以我改用電話詢問台灣三星公司客服,好聲好氣請他們的客服小姐轉給工程部主管或韓國駐台的工程人員來讓小消費者我詢問請教,不過卻派來哩個要我改善我家電壓穩定問題的搶著跟消費者說話的白目小客服！20多年前有電子工程背景的在下當時我就開始火大了,我如果可以改善台電供電的電壓不穩,我就直接當總統好了。台灣三星的教育訓練真行呀！
台灣20來歲年輕的消費者可能都不知道,在網路跟電視購物之前的年代（約10年之前吧）,消費者保護法明訂：購買物品可於七天之內,不論理由包退包換的規定（當時東森電視購物打出10天鑑賞期退換貨,比一般通路更優惠方便的行銷方式來吸引消費者的成功案例,讓曾是行銷企畫人的我佩服了一下。）,後被我們的政府改掉成為網路等虛擬購物通路才可以七天之內不論理由包退包換！這種重政治鬥爭不重民生的開倒車環境,能不讓外商公司的劣質商品有利可圖嗎？外商公司不看輕你小台灣市場才怪！
在連政府都不幫消費者的今天,大家來比爛的今天,每位個人都是消費者角色的同時,更應該要讓消費市場的剝削資方（廠商）做好他們該做的事,負起他們該負的責任！所以在下不是在這裡說說就完,我會RUN完整個申訴可行的方案之後,還會再來跟大家報告三星公司處理的結果。同時,有需要在下一起跟三星申訴的朋友也可以PM我,但請理性、科學的提出證明文件並留下您的聯絡方式,讓我們一起來努力愛自己的土地、救自己的國家。
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今日補充知識一則：能源之星對螢幕顯示器的定義規範節錄
很抱歉,雖然台灣是能源之星的會員國之一,但台灣的環保署沒有中文資料可讓消費者瞭解,所以我到美國的環保署查出節錄給大家參考。
ENERGY STAR Program Requirements for Displays (Version 5.0)
Eligibility Criteria (Version 5.0)
1) Definitions: Below is a brief description of an Electronic Display and other terms as relevant to ENERGY STAR.
A. Electronic Display (also referred to as “Display”): A commercially-available product with a display screen and associated electronics, often encased in a single housing, that as its primary function displays visual information from (i) a computer, workstation or server via one or more inputs, such as VGA, DVI, HDMI, or IEEE 1394, or (ii) a USB flash drive, a memory card, or wireless Internet connection. Common display technologies include liquid crystal display (LCD), light emitting diode (LED), cathode-ray tube (CRT), and plasma display panel (PDP).
B. External Power Supply: A component contained in a separate physical enclosure external to the display casing and designed to convert line voltage AC input from the mains to lower DC voltage(s) for the purpose of powering the display. An external power supply (EPS) must connect to the display via a removable or hard-wired male/female electrical connection, cable, cord or other wiring.
C. On Mode: The operational mode of a display that is (i) connected to a power source, (ii) has all mechanical (hard) power switches turned on, and (iii) is performing its primary function of producing an image.
D. Sleep Mode: The operational mode of a display that is (i) connected to a power source, (ii) has all mechanical (hard) power switches turned on, and (iii) has been placed into a low-power mode by receiving a signal from a connected device (e.g. computer, game console, or set-top box) or by cause of an internal function such as a sleep timer or occupancy sensor. Sleep Mode is considered a “soft” low-power condition, in that the display can be brought out of Sleep Mode by receiving a signal from a connected device or by cause of an internal function.
E. Off Mode: The operational mode of a display that is (i) connected to a power source, (ii) engaged by a power switch, and (iii) not providing any function. The user must actuate a mechanical switch to bring the device out of Off Mode. If there is more than one such switch, the tester shall use the most readily available switch.
F. Luminance: The photometric measure of the luminous intensity per unit area of light travelling in a given direction. It describes the amount of light that passes through or is emitted from a particular area, and falls within a given solid angle. The standard unit for luminance is candela per square meter (cd/m2).
G. Automatic Brightness Control: For displays, automatic brightness controls is the self-acting mechanism which controls brightness of the display as a function of ambient light.
2) Qualifying Products: To qualify for ENERGY STAR, the display must satisfy the following criteria:
A. Maximum viewable diagonal screen size: The display must have a viewable diagonal screen size of less than or equal to (≤) 60 inches.
B. Power Source: The display must be powered by a separate AC wall outlet, a battery unit that is sold with an AC adapter, or a data or network connection.
C. Television Tuners: If the display has an integrated television tuner, it may qualify for ENERGY STAR under this specification as long as it is primarily marketed and sold to consumers as a display or as a dual-function display and television. Any display with a television tuner that is marketed and sold exclusively as a television is not eligible to qualify under this specification. Under Tier 2 of this specification, only those displays without tuners may qualify; displays with tuners may qualify under Tier 2 of the Version 3.0 ENERGY STAR TV specification.
D. Automatic Brightness Control (ABC): To qualify for ENERGY STAR using the Automatic Brightness Control On Mode power equation, the display must ship with ABC enabled by default.
E. External Power Supply: If the display is shipped with an EPS, the EPS must be ENERGY STAR qualified or meet the no-load and active mode efficiency levels provided in the ENERGY STAR Program Requirements for Single Voltage AC-AC and AC-DC External Power Supplies. The ENERGY STAR specification and qualified product list can be found at www.energystar.gov/powersupplies.
F. Power Management Requirements: The display must have at least one mechanism enabled by default that allows the display to automatically enter Sleep or Off Mode. For instance, data or network connections must support powering down the display according to standard mechanisms, such as Display Power Management Signaling. Displays generating their own content must have a sensor or timer enabled by default to automatically engage Sleep or Off Mode.
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wm01 wrote:
在下前一陣子買了一台最新型三星p2450h電腦螢幕,有HDMI端子用來接PS3,
本來很喜歡它的一切,但是後來發現停電之後再供電的情形之下,就無法進入休眠。
PS3薄型機(HDMI) 直接連接 Samsung 2494HS(HDMI) ,中間沒有任何HDMI分配器,切換器或AV AMP
當PS3關機後 2494HS 搜尋HDMI/Digital訊號一分鐘後進入休眠狀態.
休眠狀態的2494HS拔電源插頭再送電,2494HS搜尋Digital/Analog訊號一分鐘後進入休眠狀態.
所以Samsung 2494HS停電之後再供電是可以進入休眠.
Samsung P2450H為何HDMI不能進入休眠呢?
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myavpenguin wrote:
其實wm01兄不用太...(恕刪)
謝謝myavpenguin先進說明,在下可以猜想知道先進是這方面的專業,"可以拿去二手賣掉"的說法,本人表示尊重,不過在下的個性不會把自己買到的問題產品,丟給下一位無知的消費者。
AV企鵝兄～在下沒有激動,看到您說三星其他螢幕型號沒問題好像疑問我在亂說的感覺,所以文字表現方式只是更加重語氣罷了。呵呵～！您是HDMI達人怎不對應三星的產品有問題該好好處理,反要我去賣掉給別人,好奇一下,您是來打圓場的嗎？辛苦你了！
在下已經給原廠台階下,也跟原廠客服說過要求退貨給大家一個雙贏的局面,不過看來台灣三星霸主是沒在怕的,現在是科學時代,台灣是個民主國家,難道在下面對三星胡說八道之後還要反求三星嗎？
科學的偉大精神,在於不容許有人胡說八道。
其實前面說過了,在下本來出世過活多年,很多煩人俗事根本不管,不過這次三星欺負到在下頭上,自私如我的當然要入世小小反擊一下,在下豈能不戰而敗？韓國人的精神應該也看不起怕事的台灣人吧？反正三星沒在怕的,何需顧忌什麼呢？（在下以前的韓國同學跟在下相處都很OK的,不會隨便看輕在下,裡面也有比在下年長的韓國當地英語老師,很懷念他們呢～！）
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xiang729先進你好,在下已經不懂現在的電子產品,不過基本上待機的功能是不需設定的,請您說清楚一些好嗎？例如你的配備連接方式, 或許有熱心的專業先進可以讓我們一同討論。如果害怕自身安全,什麼人肉搜查的,可以PM給在下私下討論。在下的申訴已經函去北市法規會處理了,就看情況如何再議囉。
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xiang729 wrote:
我是用 MSI Ge...(恕刪)
xiang729先進, 你的問題可能跟在下一樣,都是買了太新的機種。不過在下連接的是PS3,我沒有電腦的HDMI端子,但我的DVI端子接P2450H也不是完全沒問題。我猜你的問題AV企鵝先進有解說過了,在下查到的資訊也提出一樣的說法,現今的HDMI端子有很多相容性問題存在,各廠商之間沒有做好相容性認證測試,因為HDMI認證不便宜每不同項目都要加錢（美金計算）,所以廠商痛苦消費者也麻煩,但是結果卻要花錢購買的不知情消費者不合理承擔。
你的問題除了在這裡問之外,有沒有反應給原廠知道呢？原廠如何回應呢？你又買了多久？ 不能退換貨？
你要積極爭取你的消費權益？還是就算了？呵呵～這些答案只有你能決定囉。（要爭取的在下可以提供協助,一起去爭取該有的權益。）
現在買HDMI端子的產品都要非常小心,其中很多問題都是在下這一次的經驗教訓才學習到的。在此分享給消費大眾的你。
PS. 未來或許DisplayPort能解決HDMI的問題,提供另外良好的連接選擇（這部分我還沒做功課）。
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