請有經驗的幫忙解答，萬分感謝呀！
我在亞馬遜購買了咖啡機後，隔天收到亞馬遜寄來的信，信件內容如下：
Please note that your order is currently on hold pending the verification of your billing information. We will be happy to proceed with your order as soon as we receive a recent credit card statement for the credit card you referenced for this order.

At your earliest convenience, please fax us a statement which displays the billing name and address for the card.

You can find our fax number on the Amazon.de Help page:

www.amazon.de/fax

Alternatively, you can ask the issuing bank of your credit card to contact us with verification of these details.

You will not be able to access your account online until this verification procedure has been completed. However, it is not necessary to open a new account or place a new order; we will complete the processing of outstanding orders once your billing information has been verified.

收到信後，我聯繫了銀行，推測是額度不足，故無此筆訂單的消費帳單，目前已調高額度，請問亞馬遜會再次扣款嗎？或是我還需要在做什麼事呢？麻煩有經驗的大大幫忙解答，感謝了

ypeople wu

215分

104樓

ypeople wu

個人積分：215分

文章編號：67496948

我會先將此訂單取消,確認取消後另外再下單.

wang300709 wrote:
TYPE HD8927230V...(恕刪)

GinnyZheng

15分

105樓

GinnyZheng

個人積分：15分

文章編號：67497380

ypeople wu wrote:
我會先將此訂單取消,...(恕刪)

先謝謝 ypeople wu 的回答，
無奈的是，如信告知，目前我的帳號已被鎖住無法登入，不然將訂單取消再做下單的確是個好方法。
You will not be able to access your account online until this verification procedure has been completed. However, it is not necessary to open a new account or place a new order; we will complete the processing of outstanding orders once your billing information has been verified.

Raymond

63分

106樓

Raymond

個人積分：63分

文章編號：67503726

GinnyZheng wrote:
請有經驗的幫忙解答...(恕刪)

我想不是額度的問題，而是你信用卡帳單地址(Billing Address)的問題，如果你在Amazon沒有輸入正確的帳單地址，它去發卡銀行驗證信用卡時就會失敗，現在Amazon要求你把信用卡的詳細帳單文件(Billing Statement)傳真給他們，上面必須要有英文姓名與帳單地址。你找發卡銀行要一份Billing Statement比較保險。如果你無法提供正確的信用卡資料，可能會被認定是盜刷，帳號應該會被永遠鎖定。