二.RMA至美國,因為CFIUS限制的緣故,所以是採用,refund退款方式,所以申請RMA不會收到返還記憶卡,會收到退款 "We are currently experiencing difficulties with fulfilling warranty obligations due to CFIUS restrictions that prevent us from shipping out product as well as many internal issues that directly affect the systems we have in place to process replacements and refunds."
"Dear Lexar support team: I buy a lexar microsdxc 512g card,and it seems out of function, so i need to apply RMA with Lexar. Please tell me how to do? Where i can do the RMA pcocess? I Live in Taiwan. Thanks!!"
接下來對方會回信要求你: - Proof of purchase(首先需提供原購買證明,所以我之前有說,你在台灣買的是水貨,賣家有開發票,就有保固,是無濟於事的且很可笑的事)
因RMA Case number有時效性,時效大約是一個月,一個月內對方沒收到返回卡片,就需要另申請一組RMA Number.
信件內容大概是: Please send the card back to the address as below: Room 5A, 5/F China Travel Hip Kee Godown No.2 Godown,1 Cheong Hang Road, Hung Hom, Kowloon, Hongkong Contact:c.k.man Phone: 00852-23850111 Your RMA# is TW20190xxxxxxx, please attach the RMA# with the card and provide tracking#. Thank you. We will do the necessary once it returns.
1.Q:Please provide a description of the problem you're experiencing. A:Card Reader can't recognize this laxar microsdxc card.I am sure that this card is out of function, Need to RMA to Lexar.
2.Q:Please include the size/capacity, speed (number followed by "x") and card type (SD, microSD, CompactFlash etc.). A:size:512GB/Spec:A2/U3/V30/633X Speed/Microsdxc card
3.Q:Have you tried plugging the card into one or more computers or used a different card reader? A:Yes,i tried to my desktop-PC(win 7)and my notebook(win 10),and use two different card reader(both card reader are Transcend RDF5/Kingston MobileLite G4)
4.Q:If you are using an SD card adapter, is the lock switch on the left hand side in the "up" position (closest to metal contacts)? A: I Don't use any card Adapter
5.Q:Also, what is your operating system? A:Desktop-PC(WIN 7 Ultimate),Notebook(WIN 10 PRO)
這裡提供來往信件範例: Lexar 客服會這樣說: Please retain shipping information, including tracking numbers until we have confirmed receipt. We recommend using a tracked and insured method to protect your shipment.
你可以這樣回覆對方: Dear Lexar Customer Service Team: Sented on 2019/x/xx by Postal administration ROC Taiwan. Tracking no:xxxxxxxxxxTW. Tacking url is http://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500200 It should be arrived after 15~20 working days.