上網爬了一些文,發現好像蠻少人遇到此問題。
上MR PRTER購完物,卡也刷了。客服才寄信來說,要先check security amount,會先刷1 GBP左右然後還要回信,才會開始寄送商品。
原本信上寫24-48hours會刷到,可是已經超過48 hours也寫信問了客服,他卻回我說要48hours更久,想請問是否有人遇到類似的問題??大概是幾天才會收到?後續是怎麼處理的。

信的內容原文如下:

Thank you for shopping with MRPORTER.COM.

Before we can send your purchase on its way to you, we have a simple step in place to verify and protect your details as well as secure the payments made on our site.

A small amount of less than 1.00 GBP has been credited to your card .

To verify card ownership, please follow these steps:

1. Allow 24-48 hours for the amount to appear in your account. This can vary depending on your payment provider.

2. Check your online statement or call your bank to find out the exact value of the deposit.

3. Confirm the exact amount with us by calling Customer Care or simply responding to this email.

Once this is completed, we will go ahead and dispatch your order.

你好 我也有遇到 請問要怎麼解決呢 謝謝
我在其他購物網站也曾遭遇過類似情況。

你需要打電話到信用卡客服,將情況告訴他們。他們應該會協助你,並將實際金額告訴你。

然後你再回覆 Mr. Porter 就好了。

第一次交易才會遇到這種情況,這應該是在確認你這張信用卡不是盜刷的。
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